Refund and Return Policy

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At Dynamic Security, we strive to ensure our customers are satisfied with their purchases. If you are not entirely happy with your product, please review our refund and return policy below:
 

Eligibility for Returns:
 

1. Products must be returned within 30 days of the original purchase date.

2. The item must be unused, in its original condition, and in the original packaging.

3. Proof of purchase (receipt or order confirmation) is required.
    

Non-Returnable Items:

Certain items, such as customized products, software downloads, or items marked as non-refundable, cannot be returned.
 

Refund Process:
 

1. Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

2. Approved refunds will be processed within 5-10 business days, and the amount will be credited to your original payment method.
    

Return Shipping:
 

1. Customers are responsible for return shipping costs unless the product is defective or we made an error in your order.

2. We recommend using a trackable shipping service or purchasing shipping insurance for returns.
    

Exchanges:

If you need to exchange an item, please contact us, and we’ll guide you through the process.

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Contact Us:

For questions about refunds, returns, or exchanges, please reach out to our support team. We’re here to assist!

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